Master follow-up calls and emails in English. Get proven scripts, timing strategies, and phrases for persistent but professional sales follow-ups.
Practice This PitchNever call just to 'check in.' Always bring something new: a relevant article, a case study, or an insight. Example: 'I came across a report that's relevant to the challenge you mentioned — thought you'd find it useful.'
Remind them of the specific value discussed: 'Last time we spoke, you were excited about the automation feature that could save your team 20 hours per week.'
Show empathy: 'I know you've got a lot on your plate — I just wanted to make sure this stays on your radar.'
Don't leave it open-ended. Ask: 'Have you had a chance to share the proposal with your team?' This moves the conversation forward.
End with a clear action: 'Would it make sense to schedule a quick call on Thursday to discuss any questions your team might have?'
“I'm following up on our conversation from last week — I wanted to share something I think you'll find useful.”
Value-first opening
“I don't want to be a pest — just making sure this is still on your radar.”
Acknowledging persistence
“Have you had a chance to review the proposal I sent over?”
Checking on proposal
“I came across a case study that's very relevant to your situation.”
Adding value
“I know you mentioned the decision would happen this week — any updates?”
Checking timeline
“Is there anyone else on your team who should be involved in this conversation?”
Expanding contacts
“Would it help to schedule a brief call to address any remaining questions?”
Proposing next call
“I'm here whenever you're ready — no pressure at all.”
Low-pressure close
“Just a quick heads-up — the promotional pricing expires at the end of the month.”
Creating urgency
“I wanted to circle back on the trial — how's your team finding it so far?”
Trial check-in
| Word | ❌ Common Error | ✅ Correct | Tip |
|---|---|---|---|
| follow-up | FOL-low up | FOL-oh up | The 'ow' in 'follow' sounds like 'oh', not 'ow' as in 'ow, that hurts'. |
| proposal | pro-POH-sal | pruh-POH-zuhl | Three syllables. The 's' sounds like 'z': pruh-POH-zuhl. |
| evaluation | ee-val-yoo-AY-shun | ih-val-yoo-AY-shun | First syllable is a quick 'ih', not 'ee'. |
| vendor | VEN-dor | VEN-dur | The ending sounds like '-dur', not '-dor'. |
| circle back | SIR-kle back | SUR-kuhl bak | The 'cle' in 'circle' sounds like 'kuhl'. |
“I've been too busy to look at the proposal.”
“No problem at all — I know how hectic things can get. Would it help if I sent a one-page summary highlighting just the key points? That way you can review it in under two minutes.”
“We've decided to go with another vendor.”
“I appreciate you letting me know. Out of curiosity, what was the deciding factor? I'd love to learn from this — and if anything changes down the line, I'd welcome the chance to reconnect.”
“We're putting this on hold until next quarter.”
“Understood. Would it make sense to schedule a call for the first week of next quarter so we can pick up right where we left off? That way, you don't have to start the evaluation from scratch.”
“I haven't gotten buy-in from leadership yet.”
“That can be tricky. Would it help if I prepared an executive summary tailored to leadership concerns — ROI, risk mitigation, implementation timeline? Sometimes having a polished one-pager makes the internal sell much easier.”
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